❓ Frequently Asked Questions
Find answers to the most common questions about MitikLive
General
MitikLive is a browser extension that automates listing management on Wallapop, Milanuncios and Vinted. It lets you republish, renew and back up your listings automatically.
We currently support Wallapop, Milanuncios and Vinted. We will add more platforms soon based on user demand.
Actions run when you visit the platforms with the extension active. You do not need to leave your computer switched on permanently.
Yes, you can install the extension on as many computers as you like using the same MitikLive account.
Installation
MitikLive is published on the Chrome Web Store, Firefox Add-ons and Microsoft Edge Add-ons. It also works on Brave and Opera, which can install extensions from the Chrome Web Store.
Yes, the extension works on Windows, Mac and Linux as long as you use a compatible browser.
The extension is available on the Chrome Web Store, on Firefox Add-ons and on Microsoft Edge Add-ons. You can install it with a single click from your browser's store.
After installing the extension, click the puzzle icon (extensions) in the browser toolbar and pin MitikLive so it is always visible.
Credits
Credits are your balance for using MitikLive features. Each republish consumes 1 credit on any platform. On Milanuncios, renewals are FREE and do not consume credits. With the lifetime license, usage is unlimited and no credits are deducted.
Yes, credits expire 30 days after your last top-up. If you top up before they expire, the credits you had are added to the new ones and renewed for another 30 days. You will receive an email notice before they expire.
From your My Account panel, in the billing section, you can buy credit packs with PayPal or cryptocurrencies.
Features
You can republish listings on Wallapop, renew listings on Milanuncios, make full backups with photos, and manage multiple accounts on each platform.
Yes, with a single tap. Got an iPhone on Wallapop and want to sell it on Milanuncios and Vinted too? Just select it and hit "Post on..." - done, your listing appears on all 3 platforms without having to type anything again.
Currently, actions run manually from the panel. Automatic scheduling is under development.
Yes, the backup includes all photos in original resolution, plus titles, descriptions and prices.
You can connect up to 10 accounts per platform. This lets you manage multiple selling profiles.
Security
Absolutely. We never store passwords or access your credentials on any platform. The extension runs inside your browser.
We never access your credentials. The extension only automates actions you can already perform manually in your browser while you are logged in.
Yes, we use SSL encryption on all communications and we comply with the GDPR. Your backup data is stored securely on our servers.
Yes, you can request the complete deletion of your data by contacting support. You can also delete individual accounts and backups from your panel.
Support
You can reach us via WhatsApp or email. We reply during business hours, Monday to Friday.
If you are not satisfied with the service, get in touch and we will find a suitable solution.
Yes, we have detailed guides and video tutorials available on our website in the Guides section.
We ship updates regularly to improve features, fix bugs and keep compatibility with the platforms.
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