Privacy Policy

Last updated: 10/12/2025

In compliance with the General Data Protection Regulation (GDPR) and Spanish Organic Law 3/2018 on the Protection of Personal Data (LOPDGDD), we inform you about the processing of your personal data.

1. Data controller

MitikLive
Contact: Via WhatsApp (available on the website)

2. Data we collect

We collect the following data when you register or use our service:

• Email: To identify your account and send you service notifications.
• Password: Stored in encrypted form to protect your account.
• Usage data: Anonymous statistics on extension usage (number of listings managed, etc.).

3. Purpose of processing

We process your data to:

• Manage your user account and provide you with the service.
• Process payments and manage your credit balance.
• Send you communications related to the service (updates, incidents, etc.).
• Improve how the extension works.

4. Legal basis

The processing of your data is based on the performance of the service contract that you accept when registering, and on your consent for optional communications.

5. Data retention

We keep your data for as long as your account remains active. If you request the deletion of your account, we will delete your data within a maximum of 30 days, unless we are legally required to keep it.

6. Your rights

You have the right to:

• Access: Request a copy of your personal data.
• Rectification: Correct inaccurate or incomplete data.
• Erasure: Request the deletion of your data ("right to be forgotten").
• Portability: Receive your data in a structured format.
• Objection: Object to the processing of your data.
• Restriction: Request that we restrict the use of your data.

To exercise these rights, contact us via WhatsApp stating your request.

7. Security

We implement technical and organisational measures to protect your data, including password encryption, HTTPS connections and restricted access to the database.

8. Third parties

We do not sell or transfer your data to third parties. We only share information with service providers necessary for operation (hosting, payment gateways) under confidentiality agreements.

9. Cookies

For information about the use of cookies, see our Cookie Policy.

10. Changes

We may update this policy. We will notify you of significant changes through the extension panel or by email.

11. Complaints

If you believe the processing of your data is not appropriate, you can file a complaint with the Agencia Española de Protección de Datos (Spanish Data Protection Agency, www.aepd.es).

In case of any discrepancy between this translation and the original Spanish version, the Spanish version shall prevail.